Appifylab Is Hiring

Support Executive

Full-time

Onsite - Sylhet

20K BDT

Job Description:

We’re looking for a Support Executive to join our team!

In this role, you'll migrate content like video, PDF, and audio, resolve fundamental issues, and work closely with our clients and internal teams to ensure a seamless experience. You’ll need to be organised, tech-savvy, and an excellent communicator.

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Job Description:

Job Title

Support Executive

Experience

Fresher

Vacancies

Job Type

Full Time

Offered Salary

20K BDT

Gender

Both

Location

Sylhet

What You'll Do:

Upload content accurately to the structured guidelines.
Troubleshoot fundamental issues and provide timely updates to clients
Documenting solutions and keeping up-to-date with platform updates.
Make and administer Trello cards to monitor client issues.

Who You Are:

A bachelor's degree in a related field is preferred.
Strong written and verbal English communication skills.
Good understanding of file formats (videos, PDFs, docs, etc.) and how to handle them.
Prior experience in client support, VA tasks, or LMS course setup is a plus.

What We Offer:

Competitive salary and benefits package
Yearly salary review.
Opportunity to work with a cutting-edge SaaS LMS platform
A collaborative and supportive work environment with a focus on continuous learning and development
Fully subsidized lunch, along with coffee and tea.

Our Work Setting:

Full-time On-site job
Office based in Sylhet, Modina Market
5 days a week, 10 AM - 7 PM (one-hour lunch break)

Additional Notes:

If you meet our requirements, we would love to hear from you.

Apply for this position

Bangladesh Office

Akhter shoping city, 4th floor, Modina Market, Sylhet, Bangladesh

+880 13349-21426

[email protected]

USA Office

4279 Roswell Rd NE, Atlanta, GA 30342

833-404-CODE

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Appifylab LLC, a software development agency