Upload content accurately to the structured guidelines.

Troubleshoot fundamental issues and provide timely updates to clients

Documenting solutions and keeping up-to-date with platform updates.

Make and administer Trello cards to monitor client issues.

A bachelor's degree in a related field is preferred.

Strong written and verbal English communication skills.

Good understanding of file formats (videos, PDFs, docs, etc.) and how to handle them.

Prior experience in client support, VA tasks, or LMS course setup is a plus.

Competitive salary and benefits package

Yearly salary review.

Opportunity to work with a cutting-edge SaaS LMS platform

A collaborative and supportive work environment with a focus on continuous learning and development

Fully subsidized coffee and tea, plus team lunch every Friday